INsights

Effectively engaging and motivating customers to complete a desired action can be challenging. But with the right insights, strategic planning and the right agency partner (that’s us!), it can be done! Follow our posts to see what we’ve been up to, stay up-to-date on the trends we’re watching and see how our experience can be put to work for your brand.

Books Read
Puzzles Assembled
Monkeys Wrenched
Emails Sent Daily
Retail Marketing|Thought Leadership|Trends|

RETURNS… A THING OF THE PAST?

What retailers don’t want you to know — some actually prefer that you keep your returns and unwanted items… and are willing to pay you to do so.

Thought Leadership|Trends|

HELPING CRE EMPLOYEES ANSWER THE QUESTION ‘SHOULD I STAY OR SHOULD I GO?’

With the labor market having experienced a revolution, as seen by ‘The Great Resignation,’ commercial real estate firms need to elevate their HR approach.

Retail Marketing|Thought Leadership|Trends|

RETAILERS RISE TO THE CHALLENGE OF RISING PRICES

After surviving innovative disruption and pandemic paralysis, the retail sector faces down its next challenger — inflation.

Digital Marketing|Thought Leadership|Trends|

INSIGHT-ER ADVANTAGE: DIGITAL EXPERIENCE ANALYTICS HELP TURN CUSTOMER INTERACTION INTO CORRECTIVE ONLINE ACTION

Making customers happy means quickly identifying and efficiently addressing impediments to their online journey.

Thought Leadership|Trends|

MIXED RESULTS: HONING THE HYBRID WORK APPROACH

Hybrid office teams should focus on several key habits to ensure office equality and reap the proper rewards of the workplace flexibility model.

Retail Marketing|Thought Leadership|Trends|

CUSTOMER EXPERIENCE: RETAILERS FOCUS ON WHAT THEY CAN CONTROL

Despite supply chain and other problems, retailers must maintain an elevated customer-centric approach, including digital experience.